*FIXED* – Notify by Network Outage

Posted on October 25, 2023

October 30th – System will be down temporarily while we deploy the fix. – Fix was successful and we will continue to monitor it closely over the coming days. October 27th – Issue has been identified and is being worked on. October 25th – Issue with Notify by Network system has been noticed and the … [Read More]

*FIXED* – Phone System Outage

Posted on April 24, 2023

We are currently experiencing an issue with our phone service through Telus. They are aware of the issue and are working towards fixing it however our phone system will be down temporarily.

Phone Number Change

Posted on April 1, 2022

We have recently changed our contact number and some places may still have the outdated number on them. Below is the number to contact for support requests: 587-322-6448 We are sorry about any inconvenience this may bring for the time being as we make sure all contacts are changed.


Posted on March 19, 2020

Hello, We know that organizations and individuals all over Canada depend on Vital Effect and our network. We wanted to send you a personal note to let you know how Vital Effect is dealing with the Coronavirus emergency. First, the health and safety of our employees and customers is our top priority. We have implemented … [Read More]

Install an SSL Certificate

Posted on October 8, 2019

Of course, it’s essential that you have a well designed and visually appealing website. But let’s look at something else you can do to get your website ready for more traffic – installing an SSL Certificate. SSL In a Nutshell For those of you who don’t already know, Secure Socket Layer (SSL) is about encryption … [Read More]

Security Update for “Dirty COW”

Posted on November 1, 2016

Vital Effect is sending this notification to inform our customers of a newly identified security vulnerability called “Dirty COW” Linux Kernel Vulnerability CVE-2016-5195. The following RedHat article has more information on the vulnerability access.redhat.com/securit… The following Red Hat Product versions are impacted: Red Hat Enterprise Linux 5 Red Hat Enterprise Linux 6 Red Hat Enterprise … [Read More]

Phone System Revamp

Posted on July 19, 2016

We have recently gone through our phone system and revamped all the numbers. From now on please call us at 780.679.1400 and then choose the appropriate extension. We have the following extensions you can choose from: Extension 1 – General Inquires Extension 2 – Sales Extensions 3 – Support Extension 4 – Support We would … [Read More]

WordPress XMLRPC Patched

Posted on July 5, 2016

Summary Vital Effect is posting this notification to inform our clients that we have recently patched all of our WordPress sites against an XMLRPC attack. This attack uses continued spamming to a certain WordPress file in order to cause a server crash. We have researched how to fix the vulnerability and have patched our server … [Read More]

Security Vulnerability Patched

Posted on February 22, 2016

Summary Vital Effect is posting this notification to inform our clients of a newly identified security vulnerability called glibc: getaddrinfo stack-based buffer overflow (great name right?!) that may affect affect some of our web solutions which run on RedHat Enterprise 6.x (glibc 2.12). Luckily we have already found a patch for the vulnerability and have … [Read More]

WordPress SEO

Posted on February 10, 2016

WordPress is one of the best, if not the best content management systems when it comes to performing Search Engine Optimization (SEO). Even though WordPress is great for SEO right out the box it isn’t a bad idea to spend some time optimizing things yourself. Proper optimization of your site will help you improve your … [Read More]